DDC Services
DDC offer a Disclosure application service that is efficient and controlled at all stages with no "cracks" for applications to fall through. Consequently we guarantee to deliver :-
- The number and issue date of a "clear" Disclosure, or
- Notification that a Disclosure with content has been received with a secure process for relaying the content, or
- Notification that, despite our reminding the applicant on at least 3 occasions, they have not returned their application form
Our aim is to minimise the effort required from the client, so once they have registered we only require the contact details of the applicant. We will then work directly with the applicant to obtain the Disclosure.
Unless instructed otherwise, we will only involve the client further where the Disclosure has content or the applicant fails to return their application form, despite our having spoken to them on at least 2 occasions to remind them. (see Tracking outstanding forms)
Clients can see exactly where an application is in the process through their password protected Client Area on www.ddc.uk.net. This gives a read-only view of our operational system, so the status data is 100% accurate at all times, and shows the number and issue date of the Disclosure when we receive it. (Demonstration)
Where a Disclosure has any content we will notify the client pro-actively and ask for an acknowledgement, before we put the number & issue date on the system.
The menu down the left-hand side of this page links to a descripton of each stage of our standard process, along with the variations we can support and the standards we operate to.