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• Client registration
• Payment terms
• Sample wording for policies and contracts of employment
• Submitting applicants
• Distributing forms to applicants
• Tracking outstanding forms
• Checking documents and processing applications
• Tracking applications at the CRB/SCRO
• Receiving Disclosures & notifying Recipients of content
• Storing and destroying Disclosure documents
• Tracking facilities for clients
• Re-check notifications
• DDC Standards
• Client-specific Variations

DDC Services

DDC has been operating as a dedicated Umbrella Body for over 6 years. We have over 1700 registered clients and process over 3,000 applications a month.

Our process can accomodate most levels of client involvement and can include :-

• DDC sending the application pack directly to the applicant
• Monitoring the return of the completed form, issuing reminders to the applicant as required
• Checking original documents (returned the same day by recorded delivery)
• Tracking applications at the CRB or Disclosure Scotland and pro-actively expediting any that are overdue.
• Notifying client contact of content securely
• Storing the Disclosure document then destroying it securely in line with the Code of Practice
• Issuing a re-check reminder after a specified period

Our process is efficient and controlled at all stages with no "cracks" for applications to fall through. Consequently we guarantee to deliver :-

• The number and issue date of a "clear" Disclosure, or
• Notification that a Disclosure with content has been received with a secure process for relaying the content, or
• Notification that, despite our reminding the applicant on at least 3 occasions, they have not returned their application form

Our aim is to minimise the effort required from the client so, unless you wish to undertake more of the process, once you have registered we only require the contact details of the applicant and we will then work directly with them to obtain the Disclosure.You will only be involved further if the Disclosure has content or the applicant fails to return their application form (see Tracking outstanding forms)

You can see exactly where an application is at any point in the process through your password protected Client Area on www.ddc.uk.net. This gives a read-only view of our operational system, so the status data is 100% accurate at all times, and shows the number and issue date of the Disclosure immediately we receive it. (Demonstration)

Where a Disclosure has any content we will notify you securely and ask for an acknowledgement once we have relayed it (and before we put the number & issue date on the system).

The menu down the left-hand side of this page links to a descripton of each stage of our standard process, along with the variations we can support and the standards we operate to.