New contact numbers for the Disclosure and Barring Service

March 5th, 2015 by Jonathan Bazely

Disclosure and Barring Service Contact Details. Please note that the Disclosure and Barring Service (DBS) have changed their contact details from the 9th March 2015, with the aim of ensuring costs from mobile phone numbers are kept as low as possible. By law the 0300 numbers must be included in any bundles for mobile or landline numbers including free minutes. The following are the new numbers to call:

DBS helpline: 03000 200 190

Welsh language line: 03000 200 191

Minicom: 03000 200 192

The previous 0845 numbers will still work for at least 6 months however the following costs are likely to apply for using the old numbers:

  •  between 2p-10p from a landline and 21p-41p from a mobile.

For a full list of charges please click here, scroll to the bottom of the page to view the current contact details. There is also a link to there page listing all call costs

The new numbers will cost the same as calling 01 and 02 landline numbers.

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