An update on Metropolitan Police Service delays

December 8th, 2016 by Jonathan Bazely

Digital update across a coded background

Enhanced level DBS checks are sent to local police forces as part of the review process, at stage four of a five stage process. The Metropolitan Police Service are resolving a number of issues to tackle the backlog of applications they currently hold. Some applications are taking much longer than their 60 day service level agreement. The Disclosure and Barring Service (DBS) are working very closely with the Met to help improve performance. Progress is being made to reduce the number of applications with them. It will take some time to resolve the issue fully and both the DBS and Met are committed to reaching this target.

What are DDC doing to assist?

If you have an application in progress with the Met, and it has reached 60 days, the DBS automatically escalate your application for you. The Met are dealing with applications in date order because of the backlog. As part of the DDC service one of our fully trained Countersignatories will periodically review applications to ensure they are progressing. Should any query arise we will deal with it as quickly as possible to prevent any further delays.

How can individuals track their DBS application?

If your application is delayed with another force you can:

  • request that the police escalate your application using online tracking
  • call the DBS on 03000 200 190 and ask them contact the police to ask if your application can be prioritised

More info

To see the work that DDC undertake to ensure DBS Certificate are returned quickly please read our DBS Tracking news article.