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FAQ

This page contains the answer to one of the frequently asked questions we have people ask. For more information about this topic or for more information about our services in general please get in touch.

Home » Help & Advice » Frequently Asked Questions

How long before payment leaves my account?

As with all new Direct Debit transactions, payment takes a little while to set up, so payment will not leave your account for 4 days. For this service we will only ever take a single payment from your account, so you don’t need to worry about unauthorised regular payments leaving your account. Once payment has left your account, it will take a further 3 days to reach our account. In total, it takes around 7 working days for the money to reach our account. You will be able to proceed with your application before payment reaches us, but your application will not be submitted to the DBS until payment in confirmed.

Why choose DDC?

1

Online Processing

We offer true online processing, making your life a little easier.

2

Safe and Secure

Peace of mind knowing that your sensitive data is in very safe hands.

3

Quality Assured

DDC is a ISO9001 and ISO27001 registered organisation, with a UKAS-accredited ISO certifying body.

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