Testimonials
Client Testimonials
Choosing a background screening provider is an important decision, and it helps to hear from others who’ve been through the process. At DDC, we work with organisations across different industries, helping them navigate DBS checks and background screening smoothly. Our clients’ experiences highlight what it’s like to work with us—whether it’s our support, efficiency, or attention to detail. Instead of just telling you what we do, we let our clients share their own stories. Read their testimonials to see how we’ve helped businesses like yours with their screening needs.
I’m really impressed at how easy the system is to use. I must admit I was sceptical as we had tried other providers and came up against a number of hurdles which made life more difficult instead of easier which is why we stuck with the paper format. But I can safely say that I have been proved wrong and that it is already supporting our process and helping with our workload. I am certain that we will also see a change in our recruitment turnaround time over the coming months.
The Customer Service team are professional in their approach to the requests I have asked in relation to the set-up of the numerous accounts on the system regarding reminders, notifications and system settings. Their knowledge is exceptional in helping me to understand the system and this has helped immensely with explaining this to others within the organisation at a local level.
DDC is one of the best implementations of technology to an administrative process that we have come across in 30 years. Easy to use, with no unnecessary complications.
We have been really impressed with the service provided by DDC’s Customer Service Team. The turnaround time for applications has always been extremely efficient and any queries we may have are always answered quickly. An excellent service is provided by all the team. Thank you.
Extremely knowledgeable and patient customer service team.
They have always been prompt, helpful patient when supporting either myself or my volunteers with queries. They have made the transition to this system easy.
Can I say a big thank you to all the staff at DDC you are great at responding to my calls and emails and it’s a pleasure working with you all.
I cannot speak high enough of this company they were recommended to me, and I now recommend them to other people. They are always a delight to deal with, and everyone is always helpful, friendly and efficient. Their online portal is easy to navigate and there is always a ‘real person’ on the end of the phone, to help with any questions we may have. Thank you DDC, keep up the great work.
Absolutely fantastic! I rang regarding an application, as I needed help. I was talked through the steps and it was very easy. Wonderful customer service and very friendly!
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Why choose us
Are you looking for a registered Umbrella Body that removes the hassle of applying for a DBS Check and guarantees to deliver a secure, reliable and professional service?
As leading experts since 2002, we pride ourselves on offering a fully compliant and reliable DBS checking service.
Accuracy with every check
Built-in cross referencing and error checking systems ensure accuracy with every check.
GDPR compliance
As a processor of personal data, DDC’s systems and processes adhere to GDPR and data protection legislation.
User friendly platform
Applicants complete an easy to use online ‘Smart Form’ making your on-boarding process quick and easy.
Value for money
DDC know that keeping costs down is a major consideration for all businesses. For this reason, we are constantly optimising our processes to ensure the value we provide is the best in the industry.