Working For DDC

The Company

Due Diligence Checking Ltd operate as a market leader in the processing of online criminal record checks and pre-employment screening, completing over 150,000 checks each year. This accounts for approximately 2.25% of the current market. Many of the existing clients have a regulatory requirement for criminal record checks and pre-employment checks, to ensure safeguarding needs are met within their industry. Our pre-employment services can be offered to any organisation recruiting people in the UK. This is a growing market within the UK and we are seeing a lot of positive growth within those services. 

Our ambition

As a service provider we are always looking at new services and ways to improve what we currently offer. This is done throughout the business from the technical aspects of the web application, to an improved customer service function. From a technical perspective our systems are in a constant state of review to find more secure and more reliable ways of doing things. This includes user experience reviews from all areas of the business.  All team members are encouraged to provide feedback on their role within the business, and we also ask our clients and applicants what they think. We have many working groups within the business that focus on things like quality, consistency, security and user experience. All team members are regularly invited to apply to join these working groups and provide valuable feedback to managers, to drive improvements. 

New team members

All new team members go through a induction process to ensure that you know what we are striving to achieve, and how we want to achieve it. This involves core learning on the different services we offer, and what excellence looks like within our industry, and within your role. We want every member to feel supported to achieve their maximum potential. Every year you will sit with one of the company Directors and review everything about your role, and how you can progress, and how the company can help you to achieve your personal goals. 

We also screen new team members to BS7858 standards due to the work that we do. Shortly after accepting on offer we will send you log-in details so your first experience is to go through the online system as an applicant.  It’s a great introduction to the work that we do and gives you the chance to see the quality of the service we offer. 

Business culture

We strive to create a positive environment for all team members within the business. In reality this means we’re quite a social group with regular company events such as Charity Bake-offs, Christmas Jumper days, meals out and a regular Friday morning business breakfast/lunch (we even have a dice to roll when we really cant decide what to have). 

Roles Currently Available (1):

If you would like to apply for any of the roles, please email a covering letter and CV as an attachment (.pdf preferred) to jobs@ddc.uk.net, plus links to any relevant portfolio work or open-source software contributions if applicable. Please include a statement explaining the relevance of your experience to the position, or what brings you to apply. 

Background Screening Administrators x 2 – OPEN

Due Diligence Checking Ltd is looking to recruit for background screening administrator positions. The requirement is for full time roles. This role requires an excellent attention to detail and a desire to learn and grow within the business.

• Salary: £12.00 per hour 
• Hours: 08:40 to 17:00 (40 hours per week)
• Days: Mon – Fri

Candidates will immediately begin a detailed training plan with the requirement to progress to the ‘Processing Agent’ role. There are then 2 additional roles above this with greater responsibility and a pay rise to £13 and then £14 per hour. All wages are reviewed annually to ensure competitive rates are offered to team members.

The role

The work covers all aspects of processing Disclosure and Barring Service applications (formerly Criminal Records Bureau), conducting online Identity Validation Checks and administering pre-employment checks on behalf of clients. General day to day duties include:

• Processing of pre-employment checks from request by a client to generation of a final pre-employment reports
• Data entry of applicant details
• Production of personalised application packs
• Making telephone reminder calls to applicants
• Transferring data from paper forms to online system
• Checking application forms and personal documents
• Cross checking data sources for consistency
• Investigatory skills to spot errors, omissions or mismatches 
• Contacting applicants by telephone to correct errors or omissions
• Answering ad-hoc queries via telephone or e-mail
• Contacting former employers
• Running checks using third party applications

The role offers the opportunity to work in a modern IT based office covering all aspects of administration. There will be a lot of telephone and e-mail interaction with clients and applicants, but there is no selling involved.

Requirements 

Given the importance of the work we do, we look for people with an eye for detail and accuracy when checking documents and entering information onto a database, good internal and external communication skills and a good telephone manner. You must also be well organised and be able to prioritise work load. The industry is continuously going through a period of change so there is a requirement to learn new systems quickly and pick up new processes accurately.

Full training will be given on DDC processes, but applicants should possess good IT skills (i.e. able to use office suite, e-mail and web applications). 

Applicants should have previous experience or a suitable academic record but we are willing to consider somebody if they possess good basic skills and interview well. Existing holiday commitments will be honoured.

The preferred candidate will be required to apply for a Basic Disclosure and provide references. All employees are encouraged to progress to Countersignatory and will be subject to DBS approval. 

If you have the necessary skills and want to join the team, please send a covering letter/message, including why you are applying for the job and your CV, plus any other information you wish to be considered, by Friday 2nd August 2024. Please email jobs@ddc.uk.net. 

We look forward to hearing from you.

Web Developer x 2 (CLOSED)

About the role

We are looking for two new team members to join our Web Development Team. As the business has grown we have built new systems and services that our clients want. The Development Team focus on building good quality applications that integrate with other areas of the business. 

At current we are undertaking several project focused on some exciting new developments and improvements to the service which include integrations with AI based technologies, numerous API driven resources, web applications and a mobile application. 

Job Details & Responsibilities

• Working closely with senior staff to plan, design and build project deliverables
• Moving towards a Continuous Integration/Deployment design
• Working with other developers and the IT manager to implement projects
• Maintenance of existing applications and systems
• Code review and mentoring of the team
• Database design and maintenance

The technologies we work with:

• PHP 8+
  • Composer and package management
  • Frameworks (Symfony, Zend)
• DevOps
  • Docker
  • Docker compose
  • Ansible
  • Linux
  • Apache/Nginx
• Javascript
  • Javascript libraries and frameworks (jQuery, Backbone, React etc)
  • NPM and NodeJS
• Front-end implementation
  • Responsive design
  • SCSS
  • HTML
• Object orientated programming
  • Design patterns
  • SOLID
• Test-driven development
  • Functional testing
  • Unit testing
• MySQL
  • Optimisation
  • Indexes, Keys
  • Database design
• Source Control
  • Git
  • Bitbucket
  • Code Reviews
• System design
  • API

Professional competences

• Motivated self-starter – you work independently to build and solve issues without prompting
• Computing degree, or equivalent background and/or experience
• Secure and responsible approach to work – you keep on top of the latest security issues, and you are aware of legal aspects and industry best-practices (including GDPR)
• Forward-thinking: building for tomorrow
• Tenacious problem solving ability
• Cooperation with in-house task management and development practices
• Understanding of Agile processes and software design
• Experience with projects and taking responsibilities within a team 
• A passion for learning both in a peer-to-peer environment and with external courses/resources. 
• Enjoys mentoring other team members

Perks

• Monthly IT team meetings so you can get creative and discuss ideas with your colleagues
• Friendly and social office environment
• Budget for external training courses
• Located near shops, train station and bus stops
• Hybrid working environment available, after initial induction complete. 
• Additional holiday for length of service

Wage

• Up to £55,000 pa (DOE)
• Defined pathway to attain ‘senior developer’ role
• Clear progression and training plan
• Annual wage/role review 

Sales & Marketing Assistant (CLOSED)

Due to recent product developments, business diversification and growth, DDC are looking for an enthusiastic sales and marketing assistant to join the team. The role will assist the busy sales team with both sales administration and the marketing function including digital marketing, sales and account management assistance.

This role is managed by a company Director, as the head of the Sales and Marketing department. This team has clear objectives and an established process to drive sales into the business.

DDC champions continued professional development and would look for a successful candidate to demonstrate a desire to learn and undertake external training courses, but also to share learned knowledge with team members to help drive the growth of the company.

The role would be well suited to someone with experience in administration or a graduate with a desire to develop into a sales and marketing role. The role presents opportunities to progress within the team for someone who is self-motivated and driven by success.

Role and responsibilities

• Manage and respond to new enquiries
• Maintain the CRM system and assist with client follow-ups
• Research and present new sales opportunities
• Assist with client meetings and sales presentations
• Assist with high value account implementations
• Liaise with strategic clients and assist with account management
• Creating and issuing of SLA and KPI reports
• Help organise events such as conferences, seminars, receptions and exhibitions
• Assist with the delivery of marketing campaigns and new product deployment
• Posting news articles, blog posts and updating pages on websites
• Administering Google Ad campaigns and SEO and reporting results to Directors

Requirements

• Have excellent written communication skills
• Be a superb communicator at all levels within the business
• Be self-motivated with a desire to succeed

Desirable

• Have experience in HR, compliance or legal industry
• Have experience working within a sales and marketing team
• Degree level educated or proven track record of training, education or course completion

Office perks

• Lively but professional office environment with regular social events
• Team culture with ‘food days’ and other rewards
• Budget for external training courses
• Located near shops, train station and bus stops with free parking

Roles details

• Full time – 40 hours per week
• Salary £22,500-24,000 p.a. DOE
• Based in the Syston office

If you have the necessary skills, please send a covering letter including why you would be good at the job, your CV and any other information you wish to be considered  to jobs@ddc.uk.net. Early application is recommended. 

Accounts Assistant x 1 (now closed)

Due Diligence Checking Ltd is looking to recruit for a part time Accounts Assistant role.

The requirement is for a flexible , part-time role with approximately 20 hours per week. The ideal candidate will be available to work 8.40am to 5pm for the first 4 working days of every month for invoicing purposes, and then part time 3/4 days a week to include a Friday 8.40am to 5pm.

Given the importance of the work, we are looking for a person with an eye for detail and accuracy, good internal and external communication skills and a good telephone manner. You must also be well organised and be able to prioritise work load.

Experience with computerised accounts software is essential . The company currently use QuickBooks and bespoke internal software for the generation of accounts and invoicing information.

Full training will be provided on internal software and DDC processes, but applicants should possess good IT skills

Starting salary is £11 per hour, with a further increase to £12 per hour once the initial training has been completed.

Existing holiday commitments will be honoured. The preferred candidate will be required to apply for a Basic Disclosure and provide references. DDC aims to provide a positive working environment in pleasant surroundings.

If you have the necessary skills, please send a covering letter, including why you would be good at the job, your CV and any other information you wish to be considered by 1st April 2022.

We look forward to hearing from you.