by Jonathan Bazely | 2 February 2018 | Self Registration
If you change your mind about your application, you may be eligible for a partial refund of the fee but how can I obtain a refund?. If the application has already been send to the DBS however, we will be unable to refund your payment. Please contact us to find out...
by Jonathan Bazely | 2 February 2018 | Self Registration
As with all new Direct Debit transactions, payment takes a little while to set up, so payment will not leave your account for 4 days. For this service we will only ever take a single payment from your account, so you don’t need to worry about unauthorised...
by Jonathan Bazely | 2 February 2018 | Self Registration
DDC are an ISO27001 and ISO9001 certified company, so we take information security seriously, and we have been assessed and approved against a major information security standard. Our certificates are shown below. We only use SSL-encrypted communication protocols to...
by Jonathan Bazely | 2 February 2018 | Self Registration
If you didn’t have sufficient cleared funds in your account, your payment instruction will fail. You can retry a failed payment caused by lack of funds through your GoCardless.com account, or by clicking the link in the email provided when the payment first...
