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DDC Phone lines currently unavailable

We are experiencing a technical issue with our phone lines to the Customer Service Team. The email service is operating as normal, so we ask you to email any queries in the meantime. We will respond as soon as possible.

 

DDC Phone lines currently unavailable

by | 5 January 2026

We are experiencing a technical issue with our phone lines to the Customer Service Team, and we cannot receive incoming calls.
Unfortunately, the phone line will not ring when attempting to call, and we are unable to make outgoing calls.

The email service is operating as normal, so we ask you to email any queries in the meantime. We will respond as soon as possible.
Please note that all web portal services are running and all applications are being processed as normal.

We are in the process of identifying the issue with the phone lines, and the technical team are working to resolve this as soon as possible.
We apologise for any inconvenience this may cause and thank you for your patience.

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