DDC are an ISO27001 and ISO9001 certified company, so we take information security seriously, and we have been assessed and approved against a major information security standard. Our certificates are shown below. We only use SSL-encrypted communication protocols to send secure data, and we don’t receive or record your bank details. All of our staff are background-checked, following the UK Cabinet Office’s ‘Baseline Personnel Security Standard’, to verify our employees identity and to ensure they are suitable to work with confidential data.
GoCardless take a number of steps to ensure users data remains safe at all times:
- Access to Direct Debit is provided by RBS, who have approved their systems.
- All servers are hosted in a secure datacentre in the UK – data is never transmitted outside the country.
- GoCardless financial data server is separated from their application server by multiple firewalls.
- All GoCardless client-server communication is 256-bit SSL encrypted.