Reference Checks
Quality Assured
DDC’s Quality Commitment
Safe & Secure
Our Security Commitment
Online Processing
Pre-employment Screening
Professional
Why choose DDC?
Never chase a referee again
with DDC’s reference check service
We know that for many organisations, obtaining reference checks, chasing referees and collating feedback is a time-consuming process. By providing a service to verify employment history for you, as the employer, DDC’s professional reference checking service will save you time and streamline your onboarding process (plus you will never have to chase a referee again).
Reference checks play an important role in verifying an individual’s previous employment. Obtaining references will answer those important questions about your potential new employee’s previous experience e.g.:
- Did they work for their previous employer for two years or two months?
- Did they perform their role as a Manager or Assistant Manager?
- What was the reason for leaving their previous employment?
Verifying previous employment history will ensure the applicant is right for the role and will help you make better and more informed employment decisions.

How does our reference checking service work?
All applications are completed and managed on DDC’s bespoke, easy to use online customer interface. The system is available 24 hours a day 7 days a week and can be accessed on laptops, tablets and ‘smart phones’, allowing you and your applicants to easily access the system on their chosen device.
The fully managed reference checking service is completely tailorable to enable you to capture an applicant’s employment history to meet your role requirements, ensuring you know exactly who you are appointing. The online system allows you to define the length of employment history required, the minimum number of references, if you will accept a personal reference and the questions asked of the referee
DDC can also go above and beyond to capture and verify any gaps of employment, to your requirements.

Why use DDC’s reference checking service?
The easy to use online form allows your applicants to enter their referee details creating a streamlined on-boarding experience.
Using DDC’s advanced database and six point verification check. You can be reassured that references are genuine and not false.
Once all the checks are complete, a final pre-employment report is available to access within your online ‘Client Area’.
Register your organisation
Registering with Due Diligence Checking (DDC) is a straightforward process that offers numerous benefits for organisations requiring criminal record checks and pre-employment screening. DDC provides true online processing, ensuring a seamless and efficient experience. Our commitment to safety and security means your sensitive data is handled with the utmost care. As an ISO9001 and ISO27001 registered organisation, DDC upholds high standards of quality assurance.
Registration is free, and the setup process is quick, allowing you to start processing checks promptly. Whether you're a small charity or a large corporation, DDC's services are tailored to meet your specific needs, providing support and advice throughout the process.
By partnering with DDC, you can manage your checks and screenings efficiently, ensuring compliance and safeguarding within your organisation.
How can we help?
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New Client
I am looking to buy one or more of your services for my organisation
Existing Client
I would like more help & guidance on processes and policies
New User
Been sent here by an organisation? Visit the Applicant Help
Some common questions
We’ve gathered together a large collection of the most common questions we get asked. You can see them all in our FAQ section. We’ve included a few of the most popular below.
How secure is my transaction?
DDC are an ISO27001 and ISO9001 certified company, so we take information security seriously, and we have been assessed and approved against a major information security standard. Our certificates are shown below. We only use SSL-encrypted communication protocols to send secure data, and we don’t receive or record your bank details. All of our staff are background-checked, following the UK Cabinet Office’s ‘Baseline Personnel Security Standard’, to verify our employees identity and to ensure they are suitable to work with confidential data.
GoCardless take a number of steps to ensure users data remains safe at all times:
- Access to Direct Debit is provided by RBS, who have approved their systems.
- All servers are hosted in a secure datacentre in the UK – data is never transmitted outside the country.
- GoCardless financial data server is separated from their application server by multiple firewalls.
- All GoCardless client-server communication is 256-bit SSL encrypted.
How long before payment leaves my account?
As with all new Direct Debit transactions, payment takes a little while to set up, so payment will not leave your account for 4 days. For this service we will only ever take a single payment from your account, so you don’t need to worry about unauthorised regular payments leaving your account. Once payment has left your account, it will take a further 3 days to reach our account. In total, it takes around 7 working days for the money to reach our account. You will be able to proceed with your application before payment reaches us, but your application will not be submitted to the DBS until payment in confirmed.
Which Internet Browsers are recommended by DDC
Due Diligence Check Online Portal Browser Support
The following are Internet Browsers that are recommended by DDC and have been official tested for use with our online portal. If you have any questions please contact your account representative.
Internet Browsers that are recommended by DDC
- Chrome version 64 or greater
- Internet Explorer 11 / IE Edge
- Firefox version 52 or greater
If your browser does not appear in the list above and you are concerned that our service will not be compatible please contact use for advise.
for a link of useful links and resources please follow this link.
Why choose DDC?

Online Processing
We offer true online processing, making your life a little easier.

Safe and Secure
Peace of mind knowing that your sensitive data is in very safe hands.

Quality Assured
DDC is a ISO9001 and ISO27001 registered organisation, with a UKAS-accredited ISO certifying body.
Get Started Today Free Registration and Set-up Register Now. Processing more than 20 checks? Enquire Now.