Client registration
The CRB and SCRO require Umbrella Bodies to have a formal agreement with our clients and to commit them to follow the Code of Practice for users of the CRB Disclosure Service. To this end we ask clients to register online with us and accept our Terms and Conditions of Trading which also commits the client to abide by the Code of Practice.
Register now for DDC's online or paper-form CRB check services
Once we have your registration details we will contact you to set up the account(s). We will need contact details for the people authorised to submit applications (Requesters*) and receive Disclosure content details (Recipients*), along with any escalation routes we should follow should it be necessary. We will also set the defaults for the variables which the system offers such as level of Disclosures required, which ISA barred lists to check, re-check period, etc.
For small accounts this is a very quick and simple telephone conversation, but the system is capable of accommodating large, complex account structures as well. Our most complex client has over 150 individual accounts, grouped into 100+ operating centres, which themselves are grouped into 3 divisions. The system copes with this and allows us to produce consolidated invoices and mangement information reports at a site and divisional level.
*The Requester and Recipient can be the same person, but need not be. Many clients have a number of Requesters, who are administrators or line managers, but one Recipient who receives and deals with information released on a Disclosure who is HR trained/aware. The system is designed to ensure that Requesters cannot know or deduce that a Disclosure has content.
Register now for DDC's online or paper-form CRB check services
Any questions? Contact us on 0845 644 3298 (in office hours) or send us a message and we'll get back to you as soon as we can.