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DDC: How can DDC help you

Online CRB Check

DDC Ltd are proud to have been one of the first Umbrella Bodies involved with the Criminal Records Bureau's eBulk program to pioneer the submission of CRB applications electronically and we have been offering a complete online CRB check service since 2009.

Using our secure paperless process can reduce the direct administration cost of CRB checks by as much as 37.5% and eliminates the postage costs for applicants. This reliable and secure service captures online the data required by the CRB, including the checks of the original documents.

Online CRB checks also minimise the processing time for applications, both in getting them to the CRB and once they have been submitted. With DDC 99% of online applications are with the CRB the same day they are completed and our eBulk interface checks all application data as it is input , which eliminates errors reaching the CRB thereby significantly reducing the average time for them to issue the result.

To progress with your online CRB check, you must complete our simple free registration, once this is completed we will telephone you to authenticate the registration and confirm the application.

Please see below for more information on this service.

Benefits

  • Speed - eliminating the manual movement of forms means that applications can be with the CRB the same day
  • Ease of use - the web-based form has the guidance displayed as the data is input and embedded data integrity checks ensure that errors don't get through
  • Delegation of tasks – documents can be checked by administrators using the online guidance and answering multiple-choice questions
  • Zero rejections - the system ensures that the data is complete and consistent
  • Reduced lead-time – eliminating errors means applications are processed by the CRB/police without queries
  • Cost – much of the checking is done by the system so the admin fee is significantly reduced

Register now for DDC's online service

Simple Form

We recognise that people applying for Disclosures do so infrequently and will generally not wish to invest the time to become familiar with a complex form or process.

DDC's web-based application form is very straightforward and provides guidance at every step. Data is checked as it is input then checked again on submission for completeness and consistency. The form has built-in address/postcode finders where needed, checking code that ensures a complete 5 year (at least) address history is entered with no gaps and many other under-the-covers checks that ensure the data is "good" when submitted.

The form can be completed by the applicant directly or on their behalf by the person who checks their documents.

Register now for DDC's online service

Any questions? Contact us on 0845 644 3298 (in office hours) or send us a message and we'll get back to you as soon as we can.

Simple Process

The Process is simple for both staff and applicants :-

  • The Requester (client staff-member who initiates the process) inputs the contact details of the applicant and selects their role from a pre-set* menu
  • The Requester then selects whether to input the data for the applicant or have them input their own data remotely

Requester Inputs Data

  • The system presents the data input form for the Requester to complete
  • The system checks that the data is complete & consistent
  • The Requester selects the documents being presented, one at a time, from a list of those acceptable and checks their condition & bona fides using the on-screen guidance
  • The Requester confirms that the documents verify the data previously input by answering 3-7 (depending on the document) multiple-choice questions on-screen
  • When sufficient documents have been verified the "submit" button appears and clicking this completes the input process

or Applicant Inputs Own Data

  • The Requester submitting the applicant's details causes the system to send an e-mail to the applicant which includes a link to their form and the user name & password to access it
  • The applicant logs in to their form and inputs required data, using the guidance displayed throughout
  • The system checks that the data is complete & consistent
  • The applicant selects which documents they intend to present for checking from a list of those allowed and enters some basic deatils for each, e.g. issue date, postcode etc., which the system checks to confirm they are acceptable
  • When sufficient acceptable documents have been nominated the submit button appears
  • Clicking on "submit" the applicant will see a list of document checkers (created by the Requester at any time) with directions how to find them
  • The applicant takes their documents to the checker who follows the on-screen guidance to check their bona fides
  • Document checker verifies that the document data supports the applicant's data by answering 3-7 (depending on the document) multiple-choice questions on-screen
  • When sufficient documents have been verified the "submit" button appears and clicking this completes the input process

NB: If the applicant is unable to complete the form, they can give the remaining data to the document checker to input for them and check the documents as they are input.

Register now

Secure

Applicants submitting their own data for checks will automatically be issued with a new password (displayed on screen and confirmed by e-mail) each time they save or submit.

Data captured over the internet is encrypted (minimum 256 bit) with extended validation (green URL bar)

Applicant's personal eBulk data captured during online process is automatically purged from DDC's system 30 days after Disclosure is received.

Fast

DDC's application form takes a few minutes to complete (less than 5 for most people) and the application is with the Criminal Records Bureau within 4 (working) hours.

Applicants who do not respond in a timely manner can be sent reminders (see "Tracking outstanding forms")

Reliable

Over 1000 online CRB check applications submitted successfully to date

Register now

Any questions? Contact us on 0845 644 3298 (in office hours) or send us a message and we'll get back to you as soon as we can.

 

* The menu is created by DDC when setting up the account and lists the roles that the client requires CRB checks for. Each role is couched in terms that the Requester is familiar with and has an associated level of check (Standard/Enhanced), which ISA Barred Lists are to be checked and whether the role is paid or voluntary. Also there is an associated role description couched in terms that the CRB/police require for their purposes, which is sent to them. This eliminates the need for the Requester to know which combinations of the above variables are allowable and how to describe the role so the police will not query it.