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FAQ

This page contains the answer to one of the frequently asked questions we have people ask. For more information about this topic or for more information about our services in general please get in touch.

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How will digital identity work?

DDC’s digital identity service works seamlessly with our bespoke and flexible pre-employment screening platform. There are a number of different service options depending on how much or how little you want to be involved. The applicant will be required to nominate their valid British passport. They will then be invited to download the DDC ID app by scanning a QR code. After that it’s a simple three-step process:

Step 1: The applicant uses the camera on their smartphone to scan their document before reading the chip to check all the security features on their identity document.

Step 2: The applicant takes a selfie and completes a liveness test to compare the photo on the identity document.

Step 3: The checks take a matter of minutes and the results are available immediately so the application can be submitted.

A picture of the applicant as checked will appear in your portal, so you can make sure that the same person attends the role. For right to work checks, a copy of the document is provided for you to keep as a record of your statutory excuse.

We have processes and systems in place to ensure seamless integration with the current portal so you’ll know which applicants were checked through digital identity routes, how they were checked and any reasons why they tried and failed. As always, we will fully log everything for your compliance requirements!

Read more on our digital identity page

Why choose DDC?

1

Online Processing

We offer true online processing, making your life a little easier.

2

Safe and Secure

Peace of mind knowing that your sensitive data is in very safe hands.

3

Quality Assured

DDC is a ISO9001 and ISO27001 registered organisation, with a UKAS-accredited ISO certifying body.

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