As announced by the Home Office in December 2021, the Department for Digital, Culture, Media & Sport (DCMS) are developing a Digital Identity framework. This will enable employers to use certified Identity Document Validation Technology (IDVT) service providers to carry out digital identity checking for:
In a recent shift towards increased hybrid and remote working models, this will enable identity checks to be conducted remotely, using an applicant’s own enabled smart phone. Organisations will benefit from:
- Enhanced security
- Reduced risk of human error
- Efficient onboarding process
- Time and cost savings
Frequently Asked Questions
Are DDC becoming a certified identity checking provider?
DDC is introducing identity checking technology to become a certified provider. This will enable DDC’s clients to utilise the digital identity process to verify an applicant’s identity for DBS and Right to Work services.
The DDC Team is working closely with the DBS, Home Office and DCMS to become an Identity Service Provider (IDSP) and has recently passed a trial audit, against the framework.
When will the service become available?
We do not currently have an estimated completion date but we are currently in the process of building some exciting new technologies into the system in preparation for this service.
It is really important to note that the existing system and process will remain in place to be used for those that do not wish to or cannot use Digital Identity. It is not the case that everyone must start using it on the 6th of April. This is the date when providers can start to use it from.
Once we have implemented and fully tested the technology, we will need to be audited by an external third party, which can take up to 8 weeks.
Will there be a cost to utilising Digital Identity?
There will be a cost to using the service. We are still working this through to keep costs as low as possible.
Is Digital Identity optional?
Yes, the DCMS, DBS and Home Office have been keen to stress that Digital Identity is an optional process and the existing systems will be in place for the foreseeable future. DDC has systems and processes in place to support organisations who wish not to implement Digital Identity for DBS and Right to Work checks.
How will Digital Identity work?
As a new and emerging industry, there are lots of different ways that digital identity will work. The common principle is that the applicant can use technology to verify who they are, to a required standard. For DBS and right to work purposes, the applicant uses their smart phone to scan and read their documents, such as a passport, and then use the camera to match the pictures in the document to a selfie or video.
Can anyone use Digital Identity technology?
Unfortunately, not all applicants will be able to utilise this technology. The expectation is that digital identity tools will continue to improve, and more and more individuals will have the required smart phones and scannable documents. There have been a lot of discussions about the accessibility of Digital Identity for those without the capability, access to technology, or other barriers preventing the use of Digital Identity technology. DDC are striving towards making the Digital Identity process as accessible as possible for all applicants.
Will employers still be required to verify original documents?
If employers decide to utilise the Digital Identity process, original documents do not have to be verified. There will be a streamlined process for the applicant to go through the completion of the application and have their identity verified in minutes and with no interaction from their prospective employer. This means less chasing your applicants, fewer back and forth interactions and faster processing times.
Will I be able to use the original process and Digital Identity?
Yes, you will be able to utilise a hybrid identity checking process to ensure all of your applicants can successfully complete a DBS and Right to Work check. Therefore, a combination of verifying original documents and digital identity can be used.
Is Digital Identity available for volunteer DBS checks?
Yes, Digital Identity can be utilised for DBS applications including volunteers.
What can be done now?
You can continue to utilise the DBS and Home Office adjusted processes. The Home Office announced that Right to Work checks can continue to be conducted remotely using copies and video call until the 30th September 2022. The DBS has advised that the adjusted process of seeing copies of documents during the application process, and checking original documents prior to work starting, can be used for the foreseeable future.
How do I find out more?
We will be realising more information via our news channels as the project progresses. If you would like to be notified when DDC’s Digital Identity Service become available, you can register your interest at email@example.com.
If you would like to discuss how Digital Identity can fit into your process, please contact the team on 0116 260 3055 or schedule a call by emailing firstname.lastname@example.org.