Full List of FAQs for DDC Staff
This page features a complete list of all the FAQs the site uses and that users can read. This page is for DDC staff so that they can copy and paste links to the various FAQs.
What is a right to work check?
Right-to-work checks are a type of pre-employment check used to establish an applicant’s eligibility to work in the UK before they begin employment. The standards are defined by the UK Government and are designed to ensure a strong and fair working environment across...
How do we complete a manual right to work check?
There are three key steps to a manual right-to-work check. To establish a statutory excuse, you must complete all three steps. These include: Obtain – You must obtain the original versions of one or more of the acceptable documents. Check – You must check the validity...
Can DDC integrate with our chosen platforms?
Yes, DDC offers API integration to seamlessly connect our pre-employment screening services with your existing platforms, such as Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS). Read more about DDC’s API integration
What pre-employment checks do DDC offer?
DDC offers a comprehensive suite of pre-employment screening services designed to help you make informed hiring decisions. Our services include: Criminal record checks: DDC are registered with the DBS, Disclosure Scotland and Access Northern Ireland. Right to Work...
Why do Social Media checks?
If you don’t already carry them out, you’re probably aware that many employers now do this. As people conduct more of their lives on social media, it can offer a unique insight into an individual, helping with the screening process. A professional social media check...
What is a Social Media check?
Social Media checks identify a candidate’s online presence to look for negative behaviours such as bullying, racism, nudity and excessive bad language. It also identifies potential privacy issues, such as leaking information, and content that could potentially damage...
What are financial background checks?
Financial background checks assess the financial history of an individual by highlighting any mismanagement of their day-to-day finances. Typically financial background checks include an adverse credit check or a sanctions check which highlights any restrictions...
Why complete financial background checks?
Requesting financial background checks on employees provides you with the confidence of knowing the financial soundness of your candidate. It also demonstrates to your clients, that you take compliance seriously, and that their finances will be handled by a team with...
Should I recheck an employee’s financial background?
It is recommended to recheck the financial position of your employees as over time their financial background can change. Therefore, if you require the most up to date information on an individual’s financial background, completing a recheck is an important part of...
What types of financial background checks are available?
Adverse credit check A UK based check, providing a ‘soft search’ of an individual’s financial history. The search does not impact the candidate’s credit rating and highlights to you any: County Court Judgments Insolvency records Bankruptcy records An adverse credit...
Why choose DDC for your AccessNI checks?
Utilising DDC’s specialist online AccessNI criminal record checking services you will benefit from: Quick and free set-up – you can be processing your checks the same day with DDC’s free registration and set-up. Support and advice – you will have access to DDC’s...
What is the process of getting an AccessNi check?
Please find below a default process that we use to process applications with AccessNI, however, our system is flexible and can be tailored to accommodate your processes as required, with numerous options and system features available. If you have any specific...
Whats are the AccessNI fees?
The standard fees for AccessNI criminal record applications are as follows: Service and Disclosure Type DDC Fees (ex. VAT) Access NI Fees (VAT exempt) Total (inc. VAT where applicable) Basic AccessNI Check £20.00 £16.00 £40.00 Standard AccessNI Check £20.00 £16.00...
What is the eligibility for an AccessNI criminal record check?
The eligibility criteria to allow an employer to request an Enhanced or Standard AccesssNI check can be found on the AccessNI website. Generally, this is very similar to the DBS requirements however further information is available on their website. Employers should...
How does the PVG Scheme work?
The PVG Scheme assesses if an individual, working or intending to work with children and/or vulnerable adults in a ‘Regulated’ role, is suitable. Members receive a Scheme Membership Certificate and, in most circumstances, a Scheme Record listing any spent or unspent...
What are the different PVG documents that are issued?
Each of these documents should give an indication of the type of work that the applicant has registered to provide (Regulated Work with children and/or adults). A PVG Scheme Membership Statement – this document is provided to any applicant that has joined the PVG...
How much does a PVG check cost?
The cost of a PVG check depends on whether the applicant has joined the scheme previously. Service and Disclosure Type DDC Fees (ex. VAT) Disclosure Scotland Fees (VAT exempt) Total (inc. VAT where applicable) Joining the PVG Scheme £20.00 £59.00 £83.00 PVG Scheme...
How can DDC assist with international criminal record checks?
DDC supports organisations by leveraging years of experience and carefully selected partners to provide compliant and legal international criminal record checks alongside DBS checks.
What periods of time living abroad necessitate an international check?
Applicants must declare any significant periods (six months or more in the past three years) of time living abroad, which may necessitate an international criminal record check.
Is it a requirement to complete overseas checks for BPSS screening?
Yes, when screening candidates against the Baseline Personnel Security Standard (BPSS), it is required to complete overseas checks where there is evidence of a lack of UK residence.
Why request an international criminal record check?
Criminal record checks in some industries are an important requirement in the UK. Therefore, if an applicant has previously lived overseas, obtaining a criminal record check from the country they have previously worked or lived is seen as best practice. If you are...
What are the external ID validation check requirements for DBS checks?
When using Route 2, along with a number of identity documents, the DBS require an ID validation check which satisfies certain criteria. An ID validation must: Medium confidence – as detailed in the Good Practice Guide (GPG) 45 Provide a straightforward PASS/FAIL...
How does the ID verification request process work?
Drawing on years of experience of working with the DBS and processing checks on behalf of a large client base, DDC have established a quick and easy to use external ID verification service for other Registered Bodies. Step 1 – Add new applicant – request a new ID...
How much are the external identity checks?
Clients can buy individual or prepaid bundles of ID checks to submit applicant details. Registered bodies can purchase a minimum bundle of 5 identity checks. There is no registration or set-up fee. Bundle Size Price (ex. VAT) Price per check 5 Checks £30.00 £6.00 25...
How can DDC support your BS7858 screening requirements?
Whether you need support with one or all of the core elements of BS7858 screening, we can help you with an all-encompassing online platform. Using our innovative technology, which includes risk minimisation and fraud detection tools, you can rest assured that you are...
What other checks are recommended?
In addition to the core checks outlined above, BS7858 guidance also suggests a social media check which provides greater insights and reduces risk. Read more about how DDC can support you with social media checks. If you require additional checks, we can support you...
What checks are required for BS7858 screening?
Organisations should complete the following checks during the screening process: Identity check; confirming name and date of birth Address verification Right to work in the UK Employment history (five years) including self-employment and education Verification of...
What is BS7858 screening?
BS7858 is a pre-employment checking standard published by The British Standards Institution which gives recommendations for the screening of individuals. Originally aimed at those working in security, the most recent publication widens the scope for any employee...
How can DDC support your BPSS checks?
Whether you need support with one or all of the core elements of BPSS screening, we can help you with an all-encompassing online platform. Furthermore, using our innovative technology, which includes risk minimisation and fraud detections tools, you can rest assure...
Do I need to retrospectively check employees?
If you have assurances in place to access government assets, then there is no requirement to retrospectively check existing employees. It is important however that you re-check an individual’s immigration status where they have time-limited right to work in the UK. In...
Other than BPSS checks, what other checks are recommended?
In addition to the core checks outlined above, BPSS guidance outlines additional checks where extra verification or assurances are required. Suggested checks include: Internet checks (social and adverse media) Overseas checks Animal Rights Extremists If you require...
What is a BPSS check?
The HMG Baseline Personnel Security Standard (BPSS) is a pre-employment checking standard set by the Government for anyone who has access to government assets. The core checks include: Civil servants Temporary staff Government contractors Anyone requiring access to...
What are Qualification and professional membership checks?
Qualification and professional membership checks verify the legitimacy and standing of your candidate’s qualification and/or professional membership with the relevant regulatory bodies and authorities. If the roles your organisation is hiring for require a set minimum...
Why use DDC for your qualification and professional membership checks?
All qualification and professional membership applications are completed and managed on our flexible, easy-to-use customer interface. Applicants simply input their details, we investigate through our in-depth evidence-based screening process and you receive a fully...
Why complete professional membership checks?
Completing a professional membership check directly with a suitable membership organisation will protect your business from any underqualified individuals. In many sectors, regulatory bodies will screen individuals upon entry into the profession to ensure they are fit...
Why complete qualification checks?
Sufficient qualifications are an important metric for a variety of roles and in some cases, applicants will not be eligible for certain positions without them. Confirming the legitimacy of an applicant’s qualifications is pivotal in ensuring the education displayed on...
The criminal record checking process for transgender applicants
I am a transgender applicant, what is the DBS process? The law requires that applicants disclose all previous names and addresses to the DBS so that they can process an application correctly, and return accurate results. In accordance with the Gender Recognition Act...
How do I apply for a Basic Disclosure?
Guidance for Organisations If you are an organisation requesting multiple basic checks for recruitment purposes, or you wish to outsource the process, then DDC Ltd can provide an easy to use online portal to assist in requesting and assessing Basic disclosures for...
Will my phone be suitable for digital identity with DDC?
To use digital identity the phone must have a current and working Operating System (OS), and the current and working technology to read the data required. If your phone is not compatible then it is unlikely that you will be able to download the app from your chosen...
What are my options if I do not have a suitable smart phone?
If you do not own a suitable mobile device then digital identity is still an option. Any enabled device can be used and it could be the case that a family member, colleague or approved document checker does have a suitable device. If this is the case then please ask...
I have completed digital identity before, can I re-use those details?
No, each check type that DDC offers requires an up-to-date identity check. We cannot re-use digital identity processes completed with a previous application with DDC. In the majority of cases, the data captured previously via the form or digital identity processes is...
Why is an address verification service required?
The Disclosure and Barring Service (DBS) require that an applicant provides evidence of their current address as entered on to the application form. This can be a physical document selected from an approved list of documents showing the address, which has been through...
If I change my mind half way through, can I stop the process?
Yes, if an applicant decides they no longer want to use digital identity services they can revert to the manual checking process. This can be done from the document nomination screen at any point, or by returning to the application form and editing the data to reset...
If my passport is expired can I still use digital identity?
No, at current, expired documents can not be used for digital identity purposes. If your document is not valid then please do not attempt to use it. Expired UK passports can be used for the manual in-person right to work checking process, as they show that the holder...
What does it mean if I have not been successful with the digital identity process?
There are several reasons why an individual may not be able to prove their identity using digital identity tools. A vast majority of these are legitimate reasons and applications can still proceed. The mobile application and web portal will provide some basic details,...
What information will be sent to DDC?
For a full list of the data captured and retained with a digital identity check please refer to the detailed 'Privacy Policy'. As a general outline, the DDC ID application will capture all the information on the details page of the document, which will include...
I don’t have an ePassport, can i use digital identity?
No, the current DDC ID systems require a UK or Irish ePassport. These passport types allow for the reading and extraction of data to meet the required 'level of confidence'. We will be adding to this list of documents that can be used for digital identity services...
Is digital identity available for volunteer DBS checks?
Yes, digital identity can be utilised for DBS applications including volunteers.
Will I be able to use the original process and digital identity?
Yes, you will be able to utilise a hybrid identity checking process to ensure all of your applicants can successfully complete a DBS and Right to Work check. Therefore, a combination of verifying original documents and digital identity can be used.
Can anyone use digital identity technology?
Unfortunately, not all applicants will be able to utilise this technology. The expectation is that digital identity tools will continue to improve, and more and more individuals will have the required smartphones and scannable documents. There have been a lot of...
Will employers still be required to verify original documents?
If employers decide to utilise the digital identity process, original documents do not have to be verified. There will be a streamlined process for the applicant to go through the completion of the application and have their identity verified in minutes and with no...
How will digital identity work?
DDC’s digital identity service works seamlessly with our bespoke and flexible pre-employment screening platform. There are a number of different service options depending on how much or how little you want to be involved. The applicant will be required to nominate...
Is digital identity optional?
Yes, the DBS and Home Office have been keen to stress that digital identity is an optional process. DDC has systems and processes in place to support organisations who wish not to implement digital identity for DBS and Right to Work checks. Getting started with DBS...
Are DDC a certified identity checking service provider (IDSP)?
Yes. DDC’s digital identity service is certified against the Home Office digital identity trust framework. There are a number of schemes organisations can become certified against the framework and DDC are accredited for both the right to work and DBS schemes.
What are the DBS Filtering Rules for criminal check certificates?
On 29th May 2013 legislation came into force that removed certain old and minor conviction information, from the Exceptions Order of the Rehabilitation of Offenders Act. In practical terms this means that not all conviction information will be displayed on a Standard...
What is a Section 128 check?
A Section 128 check, checks the names of individuals who are barred from taking part in the management of any independent or maintained school. The list is maintained by the National College for Teaching and Leadership (NCTL) under the terms of direction from the...
I am self employed, how do I request a DBS check?
If you are self employed, the only level of check you can obtain on yourself is a Basic-level check. Anybody may request a basic level disclosure on themselves, and this can be done directly with the DBS or Disclosure Scotland if living in Scotland. You can read more...
Which Internet Browsers are recommended by DDC
Due Diligence Check Online Portal Browser Support The following are Internet Browsers that are recommended by DDC and have been official tested for use with our online portal. If you have any questions please contact your account representative. Internet Browsers that...
Who can ask for a Disclosure?
An individual can request a Basic Disclosure on themselves for any purpose. The Disclosure will contain information on unspent convictions. Standard and Enhanced Disclosures can only be requested by an individual or organisation that is eligible to ask an 'exempted'...
How can I obtain a refund?
If you change your mind about your application, you may be eligible for a partial refund of the fee but how can I obtain a refund?. If the application has already been send to the DBS however, we will be unable to refund your payment. Please contact us to find out...
How long before payment leaves my account?
As with all new Direct Debit transactions, payment takes a little while to set up, so payment will not leave your account for 4 days. For this service we will only ever take a single payment from your account, so you don't need to worry about unauthorised regular...
How secure is my transaction?
DDC are an ISO27001 and ISO9001 certified company, so we take information security seriously, and we have been assessed and approved against a major information security standard. Our certificates are shown below. We only use SSL-encrypted communication protocols to...
I didn’t have enough money in my account – what happens now?
If you didn't have sufficient cleared funds in your account, your payment instruction will fail. You can retry a failed payment caused by lack of funds through your GoCardless.com account, or by clicking the link in the email provided when the payment first failed. If...
What are the security features of a DBS/CRB Certificate?
With the changes to Legislation that were introduced in June 2013, resulting in the issue of a single DBS Disclosure Certificate to the applicant only, it is more important than ever to establish that a DBS/CRB Certificate is original and genuine. Under the current...
What happens if there is a change in personal circumstances?
Common queries relating to changes in personal circumstances and criminal record checks. Below are some of the most common queries in relation to changes in personal circumstances and applying for a criminal record or DBS check. These changes may have an influence on...
Where is my DBS / CRB check and why is it taking so long?
Where is my DBS Certificate? Waiting for your DBS/CRB Certificate to be processed can be a frustrating time. This is especially true when you are required to have a Disclosure before starting work or taking up a volunteering role. The length of time taken by the DBS...
What is a Caution, Reprimand or Final Warning?
Below are some general guidelines designed to assist with deciding if an individual has received a caution, reprimand, final warning or a conviction. A majority of cautions, reprimands or warnings will become instantly 'spent' under the Rehabilitation of Offenders...
What is the role of a Recipient, for criminal record check information?
What is a DBS Recipient? A 'Recipient' is a term used by Due Diligence Checking Limited (DDC) to describe a specific role. This role is authorised by a Client organisation to receive content on a Disclosure. To access DDC systems, a Recipient requires additional...
What is classed as a ‘Personal or Family Arrangement’ by the DBS?
A family arrangement is a relationship which involves close family or those who live in the same household and treat each other as family. A personal, non-commercial arrangement exists where no money changes hands, or any money changing hands is given outside of a...
How can I pay for my DBS check?
I have been asked to make payment for my DBS check, what are the options? If you wish to make payment for your criminal record check there are several options available: Debit / Credit Card - payment details can be provided over the phone or in person at our offices...
What is the DBS definition of a volunteer?
The DBS do not charge an application fee for roles submitted as volunteers. As such they have a very strict definition of a volunteer: A person engaged in an activity which involves spending time, unpaid (except for travel and other approved out-of-pocket expenses),...
What is a DBSAF check?
What is a DBSAF check? A DBSAF check (or Disclosure and Barring Service Adult First check) is an accelerated check of the DBS Barred List for working with Adults. It was previously called an ISAAF (or Independent Safeguarding Authority Adult First) or a POVA First...
How to make an Employment Decision
For most employers this is the final decision to make once the results of a criminal records check have been received. Where there is no Certificate content to evaluate, which is a majority of cases, this is an easy decision. For most employers it becomes slightly...
What is ‘Working from the Home Address’ on the DBS form?
When do I tick the 'Working from Home Address' box on a DBS form? This specific question was added to DBS forms and online applications as part of the May/June 2013 changes. The applicant or person requesting the check should use this box to indicate if they (or the...
What is Approved Additional Information?
As part of the checks undertaken with an Enhanced-Level DBS application, the DBS will ask the Local Police Forces (LPFs) if they hold any additional information relating to the applicant being checked. This query will be sent to all the LPFs which cover areas where...
What are the March 2014 changes to the Rehabilitation of Offenders Act?
On the 10th March 2014 the Government introduced changes to the Rehabilitation of Offenders Act (1974) under the Legal Aid, Sentencing and Punishment Act 2012. These changes have altered the amount of time that convictions take to become classed as 'spent' meaning the...
Can I use a c/o address for my application?
The DBS will allow applicants living overseas to use a 'Care of' address, as they are unlikely to receive their Certificate at their home address, as the DBS may not post their Certificate. The applicant must provide permission for their Certificate to be sent to this...
I receive online statements / utility bills, what can I do?
The documents that a Registered Body can accept in support of an Enhanced/Standard Disclosure application are defined by the Disclosure and Barring Service. In the official guidance, they specify that original documents must be used, and photocopies or documents...
What is the DBS Update Service?
The DBS Update Service was launched by the Disclosure and Barring Service on 17th June 2013. An applicant must join the service and pay an annual subscription fee direct to the DBS.* Once joined the applicant can potentially re-use a Disclosure Certificate by giving...
What is the difference between a PVG Scheme application and a DBS Check?
There are several key differences between the application for a DBS Disclosure and an application to join the PVG scheme. Below are some of the key differences and the questions an employer should ask before deciding on the correct process: Where will the applicant be...
What are children’s or adult’s lists?
The Adult's list and the Children's lists are the two current systems for recording those individuals actively barred from working with children or vulnerable adults. The lists have existed in various forms over the past few years, such as List 99, Protection of...
How long does a DBS / CRB check last?
Disclosures cannot be thought of as licenses, and they do not expire after a certain period. Disclosures are a more like a snapshot of a person's criminal record. If the government updates the individual's criminal record the day after a Disclosure is generated, then...
How long does it take to get a Disclosure?
Disclosure turnaround times vary according to several factors. The national average is approximately 14 days for an Enhanced Disclosure, although this figure can vary significantly. When evaluating the total time taken to obtain a DBS Certificate it is important to...
How can my organisation become a ‘Registered Body’?
The conditions of registration are set out in the Police Act 1997 (Criminal Records) (Registration) Regulations 2006. The wording within the Act will continue to refer to the Criminal Records Bureau. However, from 1 December 2012, it will apply to the DBS. To satisfy...
I have been told to get a Disclosure. What do I need to do?
If you have been told by your manager or supervisor to get a Disclosure on yourself, then the only level of Disclosure that your are able to obtain is a Basic-level Disclosure. Anybody may request a basic level disclosure on themselves, and this can be done directly...
How do I get a criminal record checked?
The process for obtaining a Disclosure document is relatively straightforward, and involves 6 general steps: Decide which level of check the applicant requires. Complete the correct disclosure application form (online or paper). Present the form and supporting...
How much does it cost to get a criminal record check?
The cost of getting a criminal record check depends on several factors and ranges from as little as £12 for a volunteer getting an online Disclosure to over £80 for an individual joining the Scottish PVG scheme. The cost is determined by the type of check required,...
Is DDC’s SSL certificate valid?
Our data entry website (separate from this site) is protected by industry standard encryption technology, in the form of public-key SSL encryption. In practice, this means that any data sent to our servers is protected from eavesdropping. You can check the security of...
Do the Prepaid bundles of ID checks expire?
The ID checks you purchase in advance do not have an expiry date. If you purchase a 50 check bundle and only use 40 over the year you will still have 10 checks to use as and when required after that. Apart from buying a pack of checks what other cost are there? None....
What does it mean if an applicant fails an ID Check?
If an external ID validation check comes back as a fail it does not mean the applicant has done anything wrong or has necessarily provided incorrect details. To pass a Route 2 check the applicant must meet the requirements set-out by Government standards, for a Level...
Can I use the e-Bulk system for Basic-level checks or PVG applications?
The e-Bulk system can be used to apply for Standard and Enhanced DBS checks. Basic level disclosure applications are still submitted electronically but via a web service to the DBS and Disclosure Scotland. Unfortunately, there is currently no bulk upload facility for...
Should I choose a Basic, Standard or Enhanced Disclosure for my employee?
Ultimately this is the decison of the employer to ensure they request the correct level of Disclosure for the work their employees are undertaking. Below is some guidance that can help with this decision making process: Basic Disclosures can be requested for any role,...
What are the different levels of Disclosure?
The Rehabilitation of Offenders Act 1974 was passed to protect individuals with minor convictions, and assign a period of time that conviction information would remain on a record, before the individual was classed as rehabilitated. Once the rehabilitation period was...
What is the Disclosure and Barring Service?
In January 2009 the Independent Safeguarding Authority (ISA) became operational for England and Wales taking over responsibility for creating and maintaining a list of people barred from working with children, and another for people barred from working with vulnerable...
Can I check myself or a family member?
Under the current Legislation an individual or self-employed person can not obtain an Enhanced or Standard DBS check upon themselves. Anybody can request a Basic-level Check on themselves, via DDC, the DBS or Disclosure Scotland if living in Scotland. For higher level...
Differences between a Subject Access Request, a Police Certificate and a Basic Disclosure
Disclosures are different to "Police Checks", which are documents issued by the Police at the request of an individual asking for a copy of any data stored on the Police National Computer about them. This information is provided under the Data Protection Act and is...
What are spent and unspent convictions?
Spent convictions are those that have reached their rehabilitation period following a criminal conviction and are removed from an individual's criminal record. Unspent convictions are those records that have not yet reached this defined time and will appear on a Basic...
I work in the security industry. Do I need a Disclosure?
Roles in the security industry are regulated by the Security Industry Authority and your employer should have the relevant forms for you.
I work at an airport. Do I need a Disclosure?
Roles which involve working air-side at an airport only warrant a Basic Disclosure the same as any other role. Your employer should have a mechanism to get the Disclosure and have the airside pass issued. Where you are being asked to obtain a Basic Disclosure by the...
Do I need a Disclosure for a Personal Licence (Liquor)?
Liquor licences require a Basic Disclosure which is issued by Disclosure Scotland (only) for the whole of the UK. You can apply directly to Disclosure Scotland without the need for a Registered Body (like DDC) to countersign the application. They can be contacted on...
I live / work outside the UK. Can I still get a Disclosure?
If you are working overseas for a UK based company we can obtain a Disclosure for you, if your employer registers with us (you can still pay for it, if that is the arrangement you prefer). Your original proof of address and proof of ID documents will need to be...
I already have a Disclosure. Do I need to get another one?
Disclosures are a check against the records at a moment in time and additional information could be added any time after the issue date shown on the Certificate. Also, the police will decide whether to release intelligence based on the role and workforce entered on to...
How is DDC associated with the DBS?
Due Diligence Checking Ltd. are an official 'Registered Body' and an official 'Umbrella Body' for the DBS. Registered Body status means we can submit applications to the DBS and that we have met all of the RB requirements. Umbrella Body status means that we can submit...
What documents are required for a criminal record check?
The documentary requirements when applying for a check depend on the type of check required. Scottish residents applying to join the PVG Scheme are subject to certain requirements, which are detailed on our PVG Scheme page. Basic checks require different document...
Can my Disclosure be received by a family member?
For Basic Disclosures, only 1 copy is issued, and it is sent to the applicant. As an Umbrella Body acting for a Client, DDC Ltd would have this document sent to us for verification. For Standard and Enhanced Disclosures, only one copy of the Certificate is issued and...
Can I use a Basic Disclosure for my Visa application?
Disclosures are not proof of identity, so cannot be considered an 'identity document'. Some countries request a criminal record check prior to granting a visa, but this is usually a special service offered by ACPO. For more information we recommend contacting the...
What is the difference between a Disclosure and a CRB / DBS Check?
A 'DBS check' is the general name of the application process for checking an individuals criminal record through the Disclosure and Barring Service (DBS). This was previously called a CRB (Criminal Records Bureau) check, however the name changed in 2012. A Disclosure...
I have lost my Disclosure Document. Can I get another copy?
In short, no. If you have received your Certificate and then lost it, you can not obtain a replacement. The Disclosure and Barring Service (DBS formerly CRB) will re-print a Disclosure Certificate if the original was lost in the post en-route to you and was never...
Can I use DDC for an ID check and another organisation for my DBS Check?
Yes. The Registered Body should proceed in their normal way with processing the DBS check. DDC’s ID validation service is only a method of obtaining the External Identity Validation Check for the part of the Route 2 identity verification process. It is the Registered...
Why do DDC use Experian Ltd for conducting ID checks?
Experian are a well-established information management company, and have access to a large number of datasets. This means more data is available to validate against, so the higher the pass rate. Experian have been recognised by the DBS as providing an identity...