by Dan Keran | 28 June 2023 | Digital Identity, Digital Identity
To use digital identity the phone must have a current and working Operating System (OS), and the current and working technology to read the data required. If your phone is not compatible then it is unlikely that you will be able to download the app from your chosen...
by Abbie Tigedi | 18 May 2023 | Digital Identity
If you do not own a suitable mobile device then digital identity is still an option. Any enabled device can be used and it could be the case that a family member, colleague or approved document checker does have a suitable device. If this is the case then please ask...
by Abbie Tigedi | 18 May 2023 | Digital Identity, Digital Identity
No, each check type that DDC offers requires an up-to-date identity check. We cannot re-use digital identity processes completed with a previous application with DDC. In the majority of cases, the data captured previously via the form or digital identity processes is...
by Abbie Tigedi | 18 May 2023 | Digital Identity
The Disclosure and Barring Service (DBS) require that an applicant provides evidence of their current address as entered on to the application form. This can be a physical document selected from an approved list of documents showing the address, which has been through...
by Abbie Tigedi | 18 May 2023 | Digital Identity
Yes, if an applicant decides they no longer want to use digital identity services they can revert to the manual checking process. This can be done from the document nomination screen at any point, or by returning to the application form and editing the data to reset...
by Abbie Tigedi | 18 May 2023 | Digital Identity, Digital Identity
No, at current, expired documents can not be used for digital identity purposes. If your document is not valid then please do not attempt to use it. Expired UK passports can be used for the manual in-person right to work checking process, as they show that the holder...
